Although I prefer PayPal, I will accept postal money orders and personal checks as payment. I will not ship your item until your check money order clears. This takes a minimum of 10 business days. International buyers, please remit payment through Paypal, please.
Any doll that you purchase will be very carefully packaged in a box that accommodates the doll’s size. I package items with either biodegradable loose-fill peanuts or tissue made from 100% recycled paper. Biodegradable peanuts are made of cornstarch & can be easily disposed of in water. I do not charge a handling fee nor do I charge a hidden fee for packing supplies.
I ship most of my dolls via Fed Ex Home Delivery. Packages usually arrive in 2-5 business days. Insurance & delivery confirmation is included in the price of shipping when shipping via Fed Ex. Cost of shipping on each item is an estimate & may vary depending upon location. I will do my best, however to provide an accurate shipping quote. If I overestimate the shipping cost, above $1.00, I will gladly refund you the difference. If you need to sign for your package, just let me know & I can ship with direct signature required for an additional fee, otherwise your doll will be sent ‘no signature required’. Small items & items sent to international locations will be mailed through USPS Priority Mail (which may take 2-7 days to arrive.) I will be happy to ship internationally, just email me for a price quote. I am also happy to combine shipping on items when it is possible & safe to do so.
Refunds and Exchanges
It is my intention to have happy, happy customers who collect my works because they love them. I try to provide accurate descriptions for all art offered accompanied with detailed photographs. If you are not satisfied with your purchase for any reason, please contact me. I strive to provide excellent customer service.
Additional Policies and FAQs
I do occasionally take commissions. If there is something specific you’re looking for & think my style might suit your idea…please message me. Although I can’t promise that I will make every doll that is requested, I will consider your ideas.